Shipping policy
Shipment and Delivery
All prices posted on this Site are subject to change without notice. The price charged for a product will be the price in effect at the time the Order is submitted and will be set out in your Order confirmation email. Price increases will only apply to Orders placed after such changes. Posted prices do not include taxes or charges for shipping and handling. Shipping and Handling charges will be displayed before check out. All such taxes and charges will be added to your products total and will be itemized in your shopping cart and in your Order confirmation email. We are not responsible for pricing, typographical, or other errors in any offer by us and we reserve the right to cancel any Orders arising from such errors. Please check the final prices before placing an Order and completing the purchasing procedure.
Products will be shipped to the address indicated in the Order through the carrier or delivery service selected by MO’S Coffee.
To the fullest extent permitted by applicable law, title and risk of law pass to you upon our transfer of the products to the carrier. Shipping and delivery dates are estimates only and cannot be guaranteed. MO’S Coffee is not liable for any delays in shipment depending on the carrier faults, omission or misconduct in conducting delivery services.
Shipping Discrepancies: We strive to ensure that all orders are accurate before shipping, but errors may occasionally occur. If you receive an item that does not match your order confirmation, please reach out to us promptly using our online CONTACT US form. You must contact us within 48 hours of receiving the shipment so we can assist you in resolving the matter.
Damaged Items: All coffee dispatched from our facility meets our stringent quality control criteria. If your shipment arrives with any damages to the product due to the carrier’s handling, please contact us immediately through our online CONTACT US form. We ask that you report any damage within 48 hours of receipt so we can help find a resolution.
*Free Shipping Details: Free Shipping is offered to non-wholesale/retail/foodservice customers who meet eligibility requirements of spending $75 or more (before shipping) with a delivery address within Ontario. Shipping charges may apply for orders that exceed $200 within Ontario for non-wholesale customers, for orders delivered outside of Ontario, or for orders that may be for retail use. Decision will be at the discretion of the MO'S sales team. Requirements are subject to change without notice.
REFER TO "TERMS & CONDITIONS" FOR DETAILS.